Process

3.

Personas, flow chart, wireframes, prototype, testing, inclusive design, and identity

Personas

I plugged six personas into the process to help leverage my user empathy

I went with such a high number because I wanted to be able to keep an eye on both mentors and mentees, on top of the categories of academic, personal, and professional contexts.

Mentors

Mentees may be looking for help with personal or professional growth

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Yavette Curtis| UX Designer

Age: 38

Pronouns: she/her

Education: BA Human Computer Interaction

Goals

Pay forward the mentoring she received while in high school and college. Help bridge gender and race gaps in tech by supporting women and people of color.

Frustrations

  • Busy, frequently needs to reschedule

  • Not sure how to assess who would best benefit from her coaching

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Ethos Elliott | Illustrator

Age: 43

Pronouns: they/them

Education: MFA Illustration

Goals

Help younger artists and illustrators develop business practices that are sustainable.

Frustrations

  • Unsure of how to connect to illustrators that are still in school

  • Low tolerance for clunky apps

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Gregg Smith | Nutritionist

Age: 47

Pronouns: he/him

Education: MA Nutrition

Goals

Would like to donate some of his time to help low-income folks gain access to habits and foodways that maximize their health while minimizing their carbon footprint.

Frustrations

  • Has a hard time reading his phone

  • Most potential mentees are relatively wealthy

 

Mentees

Mentees may be looking for help with personal or professional growth

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James Lafiatte| UX Designer

Age: 48

Pronouns: he/him

Education: BA Visual Design

Goals

Transition from visual design to UX design. Supplement his online UX training while networking.

Frustrations

  • Doesn't know any UX designers

  • Social anxiety

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Swift McFadon | Illustrator

Age: 23

Pronouns: she/her

Education: Attending art school

Goals

Transition her hobby of drawing into a freelance career that can pay the bills.

Frustrations

  • Impostor syndrome, intimidated by professional illustrators

  • Uncomfortable asking for mentoring

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Adriaan Hect | Drywaller

Age: 26

Pronouns: he/him

Education: High school diploma

Goals

Would like to get in shape and stop eating out regularly.

Frustrations

  • Feels embarrassed by his lack of cooking skills

  • Doesn't know where to start looking for mentors

 
 
 
 
 
 
 

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