Process
3.
Personas, flow chart, wireframes, prototype, testing, inclusive design, and identity
Personas
I plugged six personas into the process to help leverage my user empathy
I went with such a high number because I wanted to be able to keep an eye on both mentors and mentees, on top of the categories of academic, personal, and professional contexts.
Mentors
Mentees may be looking for help with personal or professional growth
Yavette Curtis| UX Designer
Age: 38
Pronouns: she/her
Education: BA Human Computer Interaction
Goals
Pay forward the mentoring she received while in high school and college. Help bridge gender and race gaps in tech by supporting women and people of color.
Frustrations
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Busy, frequently needs to reschedule
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Not sure how to assess who would best benefit from her coaching
Ethos Elliott | Illustrator
Age: 43
Pronouns: they/them
Education: MFA Illustration
Goals
Help younger artists and illustrators develop business practices that are sustainable.
Frustrations
-
Unsure of how to connect to illustrators that are still in school
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Low tolerance for clunky apps
Gregg Smith | Nutritionist
Age: 47
Pronouns: he/him
Education: MA Nutrition
Goals
Would like to donate some of his time to help low-income folks gain access to habits and foodways that maximize their health while minimizing their carbon footprint.
Frustrations
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Has a hard time reading his phone
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Most potential mentees are relatively wealthy
Mentees
Mentees may be looking for help with personal or professional growth
James Lafiatte| UX Designer
Age: 48
Pronouns: he/him
Education: BA Visual Design
Goals
Transition from visual design to UX design. Supplement his online UX training while networking.
Frustrations
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Doesn't know any UX designers
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Social anxiety
Swift McFadon | Illustrator
Age: 23
Pronouns: she/her
Education: Attending art school
Goals
Transition her hobby of drawing into a freelance career that can pay the bills.
Frustrations
-
Impostor syndrome, intimidated by professional illustrators
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Uncomfortable asking for mentoring
Adriaan Hect | Drywaller
Age: 26
Pronouns: he/him
Education: High school diploma
Goals
Would like to get in shape and stop eating out regularly.
Frustrations
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Feels embarrassed by his lack of cooking skills
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Doesn't know where to start looking for mentors